Close-up of Strikeman laser cartridges among brass casings

Guarantee and Warranty

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45-Day Money-back Guarantee

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Strikeman stands behind its 45-Day, risk-free money-back guarantee.

If your shooting skills don't improve, or you're not happy with your Strikeman Training System, we'll refund your purchase.

Strikeman has thousands of reviews and countless stories that illustrate the impact training with our system can have on your accuracy. We are confident in giving you the chance to experience the power of Strikeman in your own home without taking our word at checkout.

If your order arrives with an incorrect or missing item, please contact Strikeman Support immediately. We are only able to process missing item, wrong item, or shipping protection claims within 45 days of the warehouse shipment date. Please include a picture of the items that did arrive and the packaging slip when contacting support. If you have any questions or concerns, please do not hesitate to reach out.

Try Strikeman risk-free for 45 days. The 45-Day Money-Back Guarantee trial period begins on the day your order leaves our warehouse. Strikeman will refund your entire purchase price minus any shipping charges. Please refer to our returns page to see our full return policy.

Strikeman stands by its products and offers a one-year warranty from the shipping date.

The Strikeman standard warranty covers any manufacturing defects but does not protect against everyday wear and tear, misuse, accidental damage, or modification.

  • To submit a warranty claim, click here and follow the steps on our portal to submit your request.
  • If you purchased your Strikeman system outside of our website, email support@strikeman.io with a receipt or proof of purchase within the past year for your warranty claim to be honored.
  • Please explain the issue and attach an image or video for verification.
  • A member of our support team will view the image or video to determine if the issue can be solved with troubleshooting or if a replacement is needed.
  • If a replacement is needed, it will be shipped to you as soon as possible from our Cincinnati office.
  • Warranty replacements may be new or open-box products that have been tested and confirmed to be working properly.

Warranty Policy

Submit warranty claim

FAQ's

What is the return policy?
Strikeman offers a 45-day guarantee. For full return and refund details, review the returns page.
Which caliber should I buy?
Choose the laser cartridge caliber that matches the firearm you plan to train with. If you are unsure before ordering, contact Strikeman support.
Is Strikeman compatible with my firearm?
Compatibility depends on your firearm and cartridge. Review the product details and contact support if you need help choosing the right setup.
How do I install the laser cartridge?
Watch the setup videos on the How It Works page and review the User Manuals page for setup and safety details.
How do I redeem Pro access?
Use the Pro Membership instructions in the Strikeman app and the Get the App page for current Pro access guidance.
Where are product instructions?
Product instructions are available on the User Manuals page and in the video tutorials.
How does SmartShot charge?
Use the SmartShot tutorial and SmartShot product resources for charging and setup details.
How do I contact support?
Visit the Support page or email support@strikeman.io for help with orders, setup, app support, and product questions.

Still need help?

Contact us

Tell us more and we'll guide you to a solution. Email us at support@strikeman.io.

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